Autonomous Retention & Churn Watchdog

Multi-vector health monitoring and automated win-back playbooks safeguarding portfolio ARR.

Total ARR Monitored $221,796

Healthy ARR $195,324

ARR at Risk $18,336

ARR Salvaged $2,610,000

Portfolio Risk Distribution

Categorical breakdown of customer accounts across 5 health tiers.

Healthy Accounts 3

Under Monitoring 1

At-Risk Accounts 1

Critical Churn Risk 0

Target accounts flagged for high churn risk requiring immediate intervention.

Company	Tier	ARR	Risk Score	Root Cause	Status
Bogota Dev Agency	PRO	$18,336	65/100	LOW_USAGE	active
Andean Fintech Labs	SCALE	$7,188	26/100	LOW_USAGE	active

Multi-vector analysis tracking early warning indicators before cancellation.

API Quota Decay >40% Drop Triggers talent restock & concierge sprint

Inactivity Window >14 Days Triggers executive sponsor check-in

Payment Dunning Past Due Triggers 7-day grace protocol & Wise/ACH

Sentiment Drop NPS ≤ 6 Triggers 1-on-1 solutions architecture

Pre-configured intervention workflows and salvage rate benchmarks.

Playbook	Trigger Vector	Standard Concession	Expected Save Rate
Executive Sponsor Review	Elevated Risk / Low Usage	Complimentary technographic audit cohort	68%
Value Recovery Sprint	Pipeline Stagnation	3 Pre-screened Senior LATAM profiles	74%
Commercial Relief	Budget Constraints	20% discount on 3 cycles (code RETENTION20)	81%
Dunning Payment Rescue	Failed Recurring Charge	7-day grace period + zero penalty	92%

Re-activating lapsed subscribers and driving sustainable Net Revenue Retention.

Interventions Executed 17

Active Cases 2

Intervention Win Rate 88%

Lapsed Accounts Win-Back 30% Off Offer